EchoPark Appliance Repair (we, our, us) respects your privacy and is committed to protecting it through our compliance with this policy. This privacy policy describes the types of information we may collect from you or that you may provide when you visit the website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect and How We Collect It: We collect several types of information from and about users of our website, including personal information such as your name, phone number, and email address when you complete our call request form. Additionally, non-personal browsing data may be collected automatically through cookies or web beacons.

How We Use Your Information: We use information that we collect about you or that you provide to us, including any personal information you submit via the call request form, to contact you via phone, email, or text for service-related purposes. We may also use this information to improve the performance and content of our website and to better understand our customers.

Information Sharing and Disclosure: Your personal information may be shared with our trusted partners who are essential to our operational and service needs. We do not sell or otherwise disclose personal information we collect about you, except as described in this privacy policy. We ensure that our partners protect your information and use it solely for the purposes we specify.

Your Choices: If you prefer not to receive communications from us, you may opt out by contacting us at (213) 533-2718. Please note that by contacting us for appliance repair services, you agree to allow us and our partners to contact you as needed for any service-related purposes.

Cookies and Non-Personal Data: Non-personal browsing data may be collected through cookies or web beacons, which help us improve our website and deliver a better and more personalized service. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

Legal Rights and Dispute Resolution: By contacting us or using our services, you waive your right to sue or take any legal action against us, aside from direct negotiation, for any disputes related to the website or our services. The maximum compensation for any claims is limited to $100. In the event of a dispute, you agree to bear your own legal fees and expenses.

Changes to Our Privacy Policy: We reserve the right to update or change our privacy policy at any time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Your continued use of our services after such modifications will constitute your acknowledgment of the modified policy and your agreement to abide by it.